The seller will receive an email notification when a bid is placed on their listing.
Yes
If a seller fails to deliver the winning/sold stock, a penalty of up to 10% of the winning/purchase value will be applied. In case the same issue occurs three times, the seller's account will be suspended.
You can list new, renewed, and second-hand devices like mobiles, tablets, laptops, and more. For details, please see the terms and conditions .
If your listing receives no offers, contact the admin to request adjustments to the price.
To place a bid, you must sign up and complete the registration process. After that, you'll have access to bid on the listings.
Emirate ID, Business license, address verification document and IBAN letter.
Emirate ID, address verification document and IBAN letter.
The item's quantity and condition will be clearly stated in the listing details provided by the seller, along with images.
The buyer will receive an email notification when they win the bid.
We accept payments via wire transfer, bank transfer, cheque and cash.
The buyer is responsible for making the full payment within 24 hours of winning the bid.
The buyer is responsible for making immediate payment upon purchasing a listing from the marketplace to avoid losing the opportunity.
A marketplace purchase is considered sold only once payment is completed. Simply adding the order to your list does not mark it as complete.
R2Auction is a B2B platform, and all operations are conducted within the Free Zone. Therefore, the buyer is responsible for any applicable VAT.
After winning the auction, the buyer will receive an email with the shipping details and estimated delivery time.
The buyer will be penalized up to 10% of the winning amount. If the same issue occurs three times, the buyer's account will be suspended.
R2Auction reserves the right to sell the stock to another buyer in case of non-payment.
To report any technical problems, please contact customer support through the provided contact information.
support@r2auction.com
Buyers and sellers need to contact the admin for any updates required in their profiles. support@r2auction.com
The currency of the auction is the US dollar.
It is specified in the listing who will be responsible for the shipping and packing charges.
The product description offers essential details about the lots, including the item's condition, specifications, features, and any relevant accessories.
The images posted in the bidding may not necessarily be original product images.
It's essential to check the listing details for confirmation of each item's status.
In case your account is suspended, please contact us at support@r2auction.com for further assistance.
Customer Support
