Privacy Policy

R2Auction is dedicated to safeguarding our clients and end users' privacy. This privacy statement describes how we gather, share, and use personal data that we receive via our corporate websites at www.r2auction.com and any associated R2Auction tool, marketplace service, or application (collectively, the "Services"). It also describes how we use this data about our events, sales, and marketing initiatives. "You" or "your" refers to the person utilizing the services as well as the organization that the person is representing.

Information we collect:

We obtain the personal information you willingly give us when you register on the website, indicate interest in learning more about us or our offerings, engage in activities on the website (like leaving comments in our online forums or participating in competitions, giveaways, or contests), or in other ways when you get in touch with us.

Personal information you provide:

We gather contact preferences, job titles, email addresses, mailing addresses, billing addresses, and other related data in addition to names, email addresses, and postal addresses. Financial details, like the location of the bank from which you will be transferring money for purchases, credit card or bank account numbers, etc.

Personal information we collect:

Your IP address, browser and device specs, operating system, preferred language, referring URLs, general geographic location (e.g., country or city-level location), and other technical data are examples of the kind of information we automatically gather. Information about the pages viewed and links clicked on your device while interacting with our sites may also be gathered.

Information collected from other sources:

We may also obtain information from other sources (such as registration lists from tradeshows, and occasionally, sellers will give R2Auction a list of purchasers for their websites); however, we will only do so if we are reasonably certain that these third parties have your permission or are otherwise legally obligated to provide us with your personal information.

Social media:

In addition to having social media switches on our website, we run social media pages on other networks. We and the relevant social media provider process data when you visit or link to our social media pages. Social networking companies have no affiliation with us, and we have no control over their privacy policies or content.

How we use your information:

To stay in touch with you, which may involve sending you updates and promotional materials ask for feedback.
To address your inquiries for assistance or to give you the details you've asked for on any of our services.
To send including invoices, technical notices, updates, security alerts, and administrative and support communications
To process and handle your orders, payments, returns, and exchanges made through the website, we might need access to your information.
To achieve additional business objectives, such as data analysis, trend analysis, campaign evaluation, and service improvement, customization, and enhancement.
To allow us to verify your purchases and/or alert you if you place the winning bid in an auction.
To prevent and monitor fraud, for example, we could use your information to maintain the security and safety of our website.
To fulfill legal and regulatory obligations, to uphold our terms, conditions, and policies for commercial gain, or as necessary to fulfill our agreement.

Whom we share your information with:

Service providers who assist us in running our business.
The judicial and regulatory authorities that the law authorizes.
Additional parties with your permission.
We could disclose your information to our affiliates, subsidiaries, and/or parent businesses for the uses and processing outlined in this policy.

Your Rights:

You may always get in touch with us to seek access to, correction of, update, or erasure of your data.
You have the right to revoke your permission at any time if it was given to us for the collection and processing of your personal information. The lawfulness of any processing we carried out before your withdrawal, as well as any processing of your personal information based on legitimate grounds other than consent, will be unaffected by your decision to withdraw your consent.
How long we keep your personal information on file
The modification of any incorrect information.

How long we keep your information:

Unless otherwise mandated by law, we retain your information for as long as is necessary to achieve the goals specified in this privacy notice.
If we no longer have a valid business reason to process your data, we will either erase it or make it anonymous. If this is not feasible (for instance, because it is kept in backup archives), we will safely store it and keep it separate from any additional processing until deletion is feasible.

R2Auction Rights:

R2Auction reserves the sole discretion to change or amend this privacy policy at any time with or without any notice.

Contact Us:

Phone: +971 4 665 7971
Email: support@r2auction.com